bug_fixes
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bug_fixes [2016/01/13 10:55] rebekah created |
bug_fixes [2016/01/14 15:13] rebekah |
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| - | BUGS REPORTING | + | **BUG REPORTING** |
| - | ============== | + | ============= |
| A "bug" is a computer term used when something happens that should not happen. You selecting your favorite red pumps and instead your hair changes, well, that could be a bug. It could also be a misclick. | A "bug" is a computer term used when something happens that should not happen. You selecting your favorite red pumps and instead your hair changes, well, that could be a bug. It could also be a misclick. | ||
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| Write a bug report including: | Write a bug report including: | ||
| - | **Steps to follow** | ||
| - | In as much detail as possible, describe a sequence of actions that any user can take to cause the problem to occur. If particular conditions are required, such as being in a specific parcel or having particular permissions set for a group role, describe them carefully. Before submitting your report, test your instructions by having someone else follow them to see if they see the problem. Making these instructions simple is good, but completeness is better than simplicity. | + | **Steps to follow** |
| - | **Describe what you expected to happen** | + | In as much detail as possible, describe a sequence of actions that any user can take to cause the problem to occur. If particular conditions are required, such as being in a specific parcel or having particular permissions set for a group role, describe them carefully. Before submitting your report, test your instructions by having someone else follow them to see if they see the problem. Making these instructions simple is good, but completeness is better than simplicity. |
| - | such as "the baby should go to the toy" or "my child should sleep in the bed" | + | |
| + | **Describe what you expected to happen** | ||
| - | **Describe what happened instead** | + | such as "the baby should go to the toy" or "my child should sleep in the bed" |
| - | If you are able to provide pictures, or other illustrations in addition to text, even better. | + | |
| + | **Describe what happened instead** | ||
| - | **Attach supporting information** | + | If you are able to provide pictures, or other illustrations in addition to text, even better. |
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| + | **Attach supporting information** | ||
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| + | If the problem is a viewer crash or a bad interaction with the server (not getting something you should have, or having an effect on the world that you should not have, for example), include the log files from your viewer as attachments. Be sure that you specify as closely as possible the exact time at which the problem occur so that we can find any relevant information in the logs. See Finding Log Files for how to find them. | ||
| - | If the problem is a viewer crash or a bad interaction with the server (not getting something you should have, or having an effect on the world that you should not have, for example), include the log files from your viewer as attachments. Be sure that you specify as closely as possible the exact time at which the problem occur so that we can find any relevant information in the logs. See Finding Log Files for how to find them. | ||
| 2) If it involves a FUNSIES child, include your child's name, age and the parent (purchaser) of the child. | 2) If it involves a FUNSIES child, include your child's name, age and the parent (purchaser) of the child. | ||
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| 3) Place all of this info into the "Bug Report" box in front of the service desk at FUNSIES main store. | 3) Place all of this info into the "Bug Report" box in front of the service desk at FUNSIES main store. | ||
bug_fixes.txt · Last modified: 2016/01/14 15:13 by rebekah
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